Overview
This Refund Policy applies to paid professional services engaged with CodeStudioHub. Digital IT and AI projects are custom engagements; refunds are handled fairly and transparently as described below.
Consultation
Initial consultations offered as free (including "Get Free Consultation") are not billable and therefore not eligible for refund.
Project advances & milestones
Work typically begins after an agreed advance or kickoff payment.
- Fees for a milestone are non-refundable once that phase has started or its deliverables are completed as defined in the proposal
- Unused pre-paid amounts for work not yet started may be reviewed in good faith
- Third-party costs (licenses, tools, media, domains) incurred at your request are generally non-refundable once purchased
Cancellations by client
If you cancel after work has begun, you remain responsible for payment covering completed milestones, third-party costs incurred on your behalf, and a reasonable amount for work in progress as of the cancellation notice.
Cancellations by CodeStudioHub
If we cancel a project before completion for reasons within our control, we will refund any unused pre-paid fees for incomplete milestones after deducting costs already incurred and fees for agreed completed work.
Quality concerns
If a deliverable does not meet the agreed scope, contact us promptly. We will work to remedy issues within the defined revision cycles. Refunds are not automatic solely based on subjective preference outside contracted requirements.
How to request a review
Email contact@codestudiohub.com or call +91 9920139710 with:
- Your project or invoice reference
- Payment details (date, amount, method)
- A clear summary of the request and reason
We aim to respond within 5–7 business days.
Office
CodeStudioHub, Office No-414, 4th Floor, Punit Chambers, Sector 18, MAFCO Market, Vashi, Navi Mumbai, Maharashtra 400705
Hours: Monday–Saturday, 11am–7pm. We serve clients across India, Dubai, and the United States.
Contact legal & admin
CodeStudioHub
CodeStudioHub, Office No-414, 4th Floor, Punit Chambers, Sector 18, MAFCO Market, Vashi, Navi Mumbai, Maharashtra 400705
